Owner's Manual

Privacy Policy – Zo Computer

Last updated: August 8th, 2025

Zo Computer ("Zo", "we", "us") operates the website at https://www.zo.computer and related services (the "Service"). This Privacy Policy explains what data we collect, how we use it, and the choices you have.

If you have any questions, contact us at support@zocomputer.com.

Table of contents

  • Introduction
  • Contact information
  • Types of data collected
  • How and where we process data
  • Details on processing activities
  • Your rights (GDPR)
  • State-specific information (CA, VA, CO, CT, UT)
  • Additional information
  • Definitions

Introduction

This document explains how Zo collects, uses, and protects your personal data for the purposes described below. "Personal data" means information that identifies you directly or indirectly. Examples include your name, email address, usage data, and device information. Some sections below provide additional, context-specific details.

Contact information

  • Address: 199 Cook St Ste 102, Brooklyn, NY 11206, USA
  • Email: support@zocomputer.com

Types of data collected

We collect the following categories of personal data directly or through third parties:

  • email address
  • trackers (e.g., cookies and similar technologies)
  • usage data

Unless otherwise noted, data requested by the Service is required to provide the Service. If you choose not to provide required data, we may be unable to deliver parts of the Service.

Trackers and other similar technologies are used to provide and improve the Service as described in this policy.

You are responsible for any third-party personal data you provide to us.

Text messaging

If you opt in to receive SMS messages from Zo, we may collect the following personal information:

  • Your mobile phone number
  • Any information you provide in your message responses
  • Message delivery and interaction data — timestamps, status, etc.

Zo does not sell or share your SMS opt-in data with third parties for their marketing purposes.

You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.

To request access to or deletion of your SMS-related data, please contact us at support@zocomputer.com.

How and where we process data

  • Methods: We implement technical and organizational safeguards to prevent unauthorized access, disclosure, modification, or destruction of data. Processing uses IT-enabled tools and procedures appropriate to the stated purposes.
  • Access: Data may be accessible to internal teams (e.g., operations, support) and to external service providers acting on our behalf under appropriate contracts.
  • Location: Data is processed at our offices and at locations of service providers. Transfers to other countries may occur as needed to operate the Service.
  • Retention: Unless otherwise stated, we retain data as long as necessary for the purposes collected, and longer where required by law or with your consent. When retention ends, we delete the data.

Details on processing activities

We process personal data to operate, maintain, and improve the Service; to comply with legal obligations; to respond to enforcement requests; to protect our rights and interests; to detect and prevent fraud and abuse; and for the specific activities described below.

Analytics

We may use analytics services to help us understand usage of the Service (page views, interactions, diagnostic events). These services use trackers and usage data. For information about opting out of analytics provided by your browser or add-ons, refer to the provider documentation.

Fonts and external content

We may use hosted fonts (e.g., Google Fonts) and embed externally hosted content or widgets. These services may collect usage data and use trackers on pages where they are used. See the provider’s privacy documentation for details.

Contacting us

When you contact us (e.g., via email or form), we process the personal data you provide (e.g., name, email, message) to respond to your request.

Where required, we rely on one or more of the following legal bases:

  • your consent
  • performance of a contract or pre-contractual measures
  • compliance with legal obligations
  • legitimate interests pursued by us or a third party, balanced against your interests and rights

Your rights (GDPR)

Subject to legal limits, you have the right to:

  • withdraw consent
  • object to processing
  • access your data
  • rectify inaccurate data
  • restrict processing
  • delete your data
  • receive your data in a portable format and transmit it to another controller
  • lodge a complaint with a supervisory authority

How to exercise your rights: Contact us using the details above. Requests are free of charge and will be answered as required by law.

State-specific information (United States)

The following sections supplement this policy for residents of specific U.S. states. Terms like "personal information" have the meanings given in the relevant statutes.

California (CCPA/CPRA)

  • Categories collected: identifiers; internet or other electronic network activity information.
  • Sensitive personal information: not collected.
  • Purposes: operation of the Service; security and fraud prevention; compliance; service improvement; communications.
  • Retention: no longer than necessary for the purposes collected unless otherwise stated.
  • Sources: directly from you; indirectly from your use of the Service; from service providers.
  • Disclosures for a business purpose: to service providers as needed to operate the Service.
  • Sale or sharing: We do not "sell" or "share" personal information as defined by the CCPA/CPRA.
  • Opt-out: If you believe your data is sold or shared, contact us; we will honor applicable opt-out rights.
  • Consumer rights: access, deletion, correction, portability, opt-out (where applicable), and non-discrimination. Submit requests via the contact information above. We will acknowledge within 10 days and respond within the statutory period.

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA)

For residents of these states:

  • Categories collected: identifiers; internet information.
  • Sensitive data: not collected.
  • Purposes: operation, security, compliance, service improvement, communications.
  • Sharing: to service providers to operate the Service.
  • Sale and targeted advertising: We do not sell personal data or process it for targeted advertising.
  • Rights: access, correction, deletion, portability, opt-out of certain processing (where applicable), and non-discrimination. Exercise your rights via the contact information above.

Additional information

  • Legal requests: We may disclose data when required by law or in response to valid legal process.
  • Logs and maintenance: We may maintain logs and similar records for operation and security.
  • Changes to this policy: We may update this policy. We will post updates here and update the “Last updated” date. Where required, we will seek renewed consent.

Definitions

  • Personal data: any information that identifies or can reasonably be linked to an identified or identifiable individual.
  • Usage data: information collected automatically, including IP address, browser type, operating system, referring pages, time of requests, and interaction data.
  • Tracker: technologies that store or access information on a device (e.g., cookies, pixels, local storage).
  • Service: the website and related services provided by Zo at zo.computer.